SunPower US Reviews
(Rated by 2483 users)
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Payment Methods
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.3
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.3
- Shipping & Delivery4.5
- Customer Service4.6
- Price & Quality4.6
- Return Policy4.4
Recent Customer Reviews (12)
Lea Weiss
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Tarján Langh
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Brian Terry
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Haije Rotgans
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Lóa Jónsdóttir
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Orville Nickelson
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Kelly Robertson
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Helen Roberts
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Clémence Aubin
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Kristian Abendroth
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SunPower US Pricing
purchasing and installing solar panels
$15,000 - $25,000
5 kW SunPower Equinox system
$13,250 - $21,000
per watt
$2.65 - $4.20
SunPower US Pros & Cons
Pros
1
High Efficiency: SunPower solar panels are known for their high efficiency, converting the highest amount of sunlight into electricity.
2
Comprehensive Warranty: The SunPower Complete Confidence Warranty covers repairs or replacements for 25 years, including microinverters, racking, and solar panels.
3
Variety of Financing Options: SunPower offers various financing options, including $0 down financing for qualified customers and solar leases.
4
Energy Monitoring: The SunPower Monitoring System (EnergyLink) provides real-time data to track energy production and usage.
5
Home Battery Storage: The SunVault Storage System allows for storing excess energy for use at night or during power outages.
6
Customer Support: SunPower offers customer support Monday through Saturday, helping with system monitoring and maintenance.
CONS
1
High Upfront Costs: The initial cost of purchasing and installing solar panels can be significant, ranging from $15,000 to $25,000.
2
Potential Maintenance Issues: If the solar panels are not properly maintained, they may need to be replaced sooner than expected.
3
Customer Service Issues: Some customers have reported difficulties with customer service, including long wait times and unresolved issues.
4
Address Database Issues: There have been instances where SunPower's address database has caused delays in the permitting process.
SunPower US Features and Benefits
Features
High Efficiency
SunPower solar panels convert the highest amount of sunlight into electricity; SunPower M-440 panels offer the highest efficiency among commercially available solar panels, delivering more power and savings with fewer panels on your roof.
Comprehensive Warranty
The SunPower Complete Confidence Warranty covers repairs or replacements for 25 years, including microinverters, racking, and solar panels; comprehensive warranty covering the entire solar system, ensuring one company handles all issues, including removal of defective parts, installation of new parts, and shipping; 25-year product and power warranty for panels covering parts, labor, shipping, handling, and installation.
Variety of Financing Options
Offers various financing options, including $0 down financing for qualified customers and solar leases.
Energy Monitoring
The SunPower Monitoring System (EnergyLink) provides real-time data to track energy production and usage.
Home Battery Storage
The SunVault Storage System allows for storing excess energy for use at night or during power outages; 10-year warranty for SunVault storage.
Customer Support
Offers customer support Monday through Saturday, helping with system monitoring and maintenance; mySunPower app for troubleshooting, assistance, updating support cases, and viewing case status.
Power Control Systems (PCS)
Dynamic control of solar and storage operation based on the main service panel rating, allowing for more powerful systems without additional equipment costs and permit requirements.
Solar Battery Storage (SunPower Reserve)
All-in-one expandable battery storage system with integrated 5kW backup power, featuring LFP (lithium iron phosphate) battery technology for safety, reliability, and high performance; can be easily retrofitted to any existing solar system, simplifying installation and reducing system complexity.
Energy Savings (Maxeon cells)
Designed to produce more energy from every drop of sunshine, reducing dependence on utility companies and lowering electricity bills over time.
Environmental Benefits
Reduces carbon footprint and greenhouse gas emissions, contributing to a sustainable future.
Tax Credits and Incentives
Eligible homeowners can receive the ITC (Investment Tax Credit) equal to 26% of the cost of eligible solar equipment, subject to change and specific tax advisor consultation.
Operational Modes (SunVault systems)
Operate in different modes, such as Cost Savings and Self-Supply, dynamically controlling solar and storage to maximize energy efficiency and minimize grid imports.